In light of the COVID-19 (Coronavirus) threat, we want to give our clients and business partners some insight into the steps that Formby Law Limited are taking, to ensure that service to our clients is maintained. Our priority is to ensure the safety and wellbeing of all our employees, clients and business partners, by applying the recommended health and hygiene practices to all our activities. In order to help further reduce the risk of spreading the virus in the community, we are limiting employee travel. Therefore, we are encouraging our experts to hold meetings remotely where possible. These will be conducted online or by telephone, where practical for the foreseeable future.
Zoom meetings for clients who cannot get to the Office or who do not need to attend in person will be able to discuss all aspects of our business.
We would like to reassure all our clients and business partners that we are taking measures to minimise disruption to our service, ensure continued access to the market and provide a smooth process at all stages of the customer journey. We will continue to monitor the situation and adapt our approach accordingly.
Update Dated :27/04/2020
Coronavirus (COVID-19) Update
In accordance with the latest advice from the Government and our professional bodies, we are working both to protect our employees and ensure continuity of our service to our clients.
We remain fully operational for business at Formby Law.
Inevitably, this does require a change of approach as to how we do things and with this in mind, Formby Law are making a few more changes to assist with the present and continuing situation
We request that all written communications are sent via email. This will significantly enhance our respective teams’ ability to work remotely and efficiently whilst progressing matters for you. In the event you receive a ‘bounce-back of an email, please redirect to firstname.lastname@example.org
You will already have the details of our fee earner on each matter and their direct contact details
Hard Copy Document:
We will endeavour to process any documents received in the post in the normal way but there may be a delay to this service. Where possible, please correspond electronically
Please continue to communicate via telephone in the normal way. Our telephone network is configured to allow the seamless use of existing numbers.
Our main switchboard number is 01704 878501
What this means for our clients?
We will continue to review our plans in line with official advice and guidance and are monitoring and responding to the evolving COVID-19 situation with the wellbeing of our teams and wider public as our priority.
Please rest assured that we remain open for business and we will continue to progress cases and take on new matters.
We appreciate your co-operation and would like to reassure our clients that we will do everything we can to support you through this time.
Update Dated: 17/03/2020
Coronavirus update: Formby Law Limited is continuing to monitor the developing situation. We can reassure you that we are taking all reasonable steps to maintain our usual level of service. We will update you if the situation changes and we will make every effort to avoid any disruption. We are also enabled to work from home, ensuring that service levels will be maintained should a temporary office closure be required. Hardware, software and communications channels are already in place for such an eventuality.
We would encourage all clients to contact us via email or telephone, rather than visit our offices.
Client meetings will still go ahead where alternative arrangements are not possible. However if you plan to visit us, please do tell us if within the last 14 days you have either travelled from an affected area (see list of countries below*) or, to the best of your knowledge, come into contact with someone who has been tested for the virus or is symptomatic.
We follow government guidelines on protecting ourselves and others and our staff will self-isolate if there is any cause for concern. We will not take avoidable risks.
We hope that you appreciate these precautionary measures and thank you for your cooperation.